Privacy Policy

PRIVACY POLICY

Last Updated: February 19, 2026

This Privacy Policy describes how Ovation Flow, a service of Yummy Kiwi LLC (“Company,” “we,” “our,” or “us”), collects, uses, and protects your information when you use our website, software, and services.

1. Information We Collect

We may collect the following types of information:

Personal Information

Information you voluntarily provide, including:

• Name
• Email address
• Phone number
• Business name
• Billing information
• Account login information

Business Information

Information related to your business, including:

• Customer contact data uploaded into the system
• Chat conversations
• CRM data
• Appointment and booking information

Technical Information

• IP address
• Browser type
• Device type
• Usage data
• Log files

2. How We Use Your Information

We use your information to:

• Provide and operate our AI chat services
• Communicate with you regarding your account
• Improve our services and performance
• Provide customer support
• Process billing and payments
• Send important service updates
• Maintain security and prevent fraud

We do NOT sell your personal information.

3. How We Protect Your Information

We implement appropriate technical and organizational security measures to protect your data, including:

• Secure hosting environments
• Encrypted data transmission
• Restricted access controls
• Secure authentication protocols

However, no system can guarantee 100 percent security.

4. Data Sharing

We do not sell your information.

We may share information only with:

• Service providers necessary to operate our platform (such as GoHighLevel)
• Payment processors
• Legal authorities if required by law

5. Customer Data

You retain ownership of your business and customer data.

We only process this data to provide our services.

6. Cookies and Tracking

We may use cookies and similar technologies to improve user experience and system performance.

You may disable cookies in your browser settings.

7. Your Rights

You may request to:

• Access your personal data
• Correct your data
• Delete your data
• Cancel your account

To make a request, contact us at:

[email protected]

8. Third Party Services

Our platform may integrate with third party services including:

• GoHighLevel
• SMS providers
• Email providers
• Payment processors

We are not responsible for third party privacy practices.

8. Mobile Information & SMS Communications

If you provide your mobile phone number, you consent to receive SMS communications from Ovation Flow, a service of Yummy Kiwi LLC, including customer support responses, service notifications, and account related updates.

Message frequency may vary. Message and data rates may apply.

You may opt out at any time by replying STOP to any message. For assistance, reply HELP or contact us at [email protected].

We do not sell, rent, or share mobile phone numbers or SMS opt-in data with third parties for marketing purposes.

Mobile information will only be used to provide the services requested and as required to operate our platform.

9. Changes to this Policy

We may update this Privacy Policy at any time.

Updates will be posted with a revised effective date.

10 Contact Information

Ovation Flow
Email: [email protected]